Frequently Asked Questions
Your Questions Answered
If you have any questions about our floral event rental services, you’re not alone. We've compiled some of the most common queries we receive to help guide you in planning your perfect event.
How do I book?
Booking with Events by Willows is easy! Simply contact us via our website or phone. We’ll discuss your event needs, confirm availability, and provide a detailed quote to ensure everything goes smoothly for your special day.
What’s included in rentals?
Our rentals include stunning fresh flower displays, custom racks for presentations, and optional add-ons like decorative umbrellas and wagons. We ensure setup and pickup to minimize stress on your day, allowing you to focus on enjoying your event.
Can I customize my order?
Absolutely! We encourage customers to personalize their floral arrangements. Work closely with our team to select the flowers and designs that match your vision for the event, ensuring a unique and memorable experience.
Process
Simple and Transparent
At Events by Willows, we've streamlined our rental process to ensure it’s as effortless as possible. From your initial inquiry to the final setup, you can expect clear communication and timely responses from our friendly team dedicated to your satisfaction.
Once you confirm your rental, we prepare your floral displays and schedule the setup for your event day. After your event concludes, we take care of everything, including cleanup, for a hassle-free experience that lets you focus on making memories.